Windhaven Therapeutic Riding (WHTR) provides equine therapy services, to include the operation of a website.  In the course of using the WHTR website you may be asked to share personal information. WHTR endeavors to protect that personal information in order to protect your right to privacy. The following information outlines WHTR’s policies regarding collection, use, and disclosure of personal information.

This privacy policy applies to all information collected through our website:  By using our website, you agree to WHTR’s collection and use of any personal information that you provide. The personal information that we collect will be used to enhance the utility of the website.  We will not share your private information with anyone except as described in this policy.

The terms used in this policy have the same meanings as similar terms in our Terms of Service, unless otherwise specifically defined in this policy. “We,” “our” means WHTR. “You,” “your,” visitor,” or “user” means the individual accessing this site.

Read this policy carefully. It will help you make informed decisions about sharing your personal information with us.


We may require you to provide personal identification information, including but not limited to name, phone number(s), address, email(s), and/or social media profiles. We may use that information to contact or identify you.  In some cases we may also ask for passwords and security data. The information that we collect depends on the context of your interactions with us, the choices you make and the products and features you use.

We expect that any information provided by you is true, complete and accurate, and we ask that you timely notify us of any changes.

We may also collect information through cookies and similar technologies, along with gathering information from other sources, such as: public databases, joint marketing partners and other independent entities.  We will protect this information, as it comes into our possession, to the same extent as the information you voluntarily provide.  However, we do not provide any guarantee of the information’s protection outside of our possession.


We use personal information for legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or to comply with our legal obligations ("Legal Reasons").

We use the information we collect or receive to:

  • Send you marketing and promotional communications. We may use the personal information to send you notice of events or activities. 

  • Send administrative information to you. We may use the personal information to send you service and new feature information and/or information about changes to our terms, conditions, and policies.

  • Fulfill and manage your orders. We may use your information to fulfill and manage your Service requests through the Sites.

  • To post testimonials. We post testimonials on our site that may contain personal information. If you wish to update or delete your testimonial, please contact us.

  • Deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

  • Request feedback. We may use your information to request feedback and to contact you about your use of our Site.

  • To protect our Sites. We may use your information to keep our Sites safe and secure (for example, for fraud monitoring and prevention).

  • To enforce our terms, conditions and policies

  • To respond to legal requests and prevent harm . If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

  • For other Business Purposes. We may use your information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our site, services, marketing and your experience.

We will only keep your personal information for as long as it is necessary to fulfil the purposes set out in this policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years or as long as you are receiving Services from us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


We want to inform you that whenever you visit, use or navigate the site, we automatically collect information that your browser sends to us that is called Log Data. This Log Data does not reveal your specific identity (like your name or contact information) but may include information such as your computer’s Internet Protocol ("IP") address, browser and device characteristics, pages of our website that you visit, the time and date of your visit, the time spent on those pages, operating system, language preferences, referring URLs, device name, country, location, and other statistics. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes. 


We only share and disclose your information in the following situations:

  • Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including response to public authorities to meet national security or law enforcement requirements).

  • Vital interests and Legal Rights. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. We may allow selected third parties to use tracking technology on the site, which will enable them to collect data about how you interact with the site over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.

  • Business Partners. We may share your information with our business partners to offer you certain services or promotions.

  • With your Consent. We may disclose your personal information for any other purpose with your consent.


We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the website from a secure source.


Cookies are files with small amounts of data that are commonly referred to as anonymous unique identifiers. Cookies are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses "cookies" to collection information that will improve our website. You have the option to either accept or refuse cookies, and to know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.


We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our website;

  • To perform web-related services; or

  • To assist us in analyzing how our website is used.


We want to inform our users that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust, and we strive to use commercially acceptable means to protect it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.


Our site may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review their policies. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


Our site does not address anyone under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If we discover information from a person under 18 years of age, we will immediately delete the information from our system. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. By using the Sites, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor's use of the site.


We may update our policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new policy on this page. These changes take effect upon posting.




If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Privacy Policy